Your Privacy
PetitMonde is committed to ensuring our customers' privacy and security of all
information collected. In accordance with the privacy legislation introduced on
December 21, 2001, this Privacy & Security Policy outlines the information collection
practices utilised by PetitMonde, how that information is used and the choices
you can make about the way the information you provide to us is collected and used.
Our commitment to data security
The information we collect
How we use the information
Who we share your information with
Cookies
How to contact us
Our commitment to information security
Your credit card details are protected while being transmitted over the Internet
by the use of 128 bit encryption methods. Credit card details are only used to pay
for accommodation booked through our service. These details are stored securely
at all times, are not used for any other purpose and will never be provided to any
unauthorised third parties.
PetitMonde uses digital certificates from THAWTE Server CA (part of the VeriSign
group), an industry leader in the protection and management of data transmission
and storage.
The information we collect
When you make a booking via the PetitMonde web site, we need to collect information
about you to process the transaction and fulfil your order. This information includes,
but is not limited to, details such as your name, your contact details (email, phone,
fax) and your credit card details. When you submit a request via our email support
forms, we also collect your name and email so that we may respond to your request
or query as quickly as possible.
How we use the information
When you submit a booking request on PetitMonde, we use the collected information
in several ways:
Personal identification and verification
To complete your hotel reservation
To allow us to contact you for customer service, if required
To make improvements to the PetitMonde web site
In addition, your email address is collected to send you an email message confirming
the reservation you transact online. You will occasionally receive updates from
us about special rate offers, newsletters and any noteworthy changes to the website.
However, you may always decline to receive these email messages. Please see our
Opting Out policy described below.
Like most Web sites, there is certain information we automatically track, including
the URL that you just came from, which URL you go to next, the browser you are using
and your IP address. This data is utilised to improve the services of PetitMonde
and does not include any personally identifying information.
Who we share your information with
We disclose your information to third parties (such as our hotels) only for the
purpose of completing your transaction with us, providing the above services to
you and for the purposes of associated administration. PetitMonde provides the
guest's name, telephone number and e-mail address for each booking to the relevant
accommodation supplier to enable them to process the booking efficiently and contact
you if necessary. We do not sell, rent or trade your personal information to third
parties for marketing purposes.
In addition to the circumstances described above, PetitMonde may disclose client
information if required to do so by law, court order, as requested by other government
or law enforcement authority, or in the good faith belief that disclosure is otherwise
necessary or advisable including, without limitation, to protect the rights or properties
of PetitMonde or when we have reason to believe that disclosing the information
is necessary to identify, contact or bring legal action against someone who may
be causing interference with our rights or properties, whether intentionally or
otherwise, or when anyone else could be harmed by such activities.
Cookies
We may, from time to time, use "cookies" to store your preferences, record session
information and collect information on how you visit and access our Web pages. We
collect information on the Web pages visited by our customers in order to help us
to continue improving our services.
"Cookies" are pieces of information that our Web page transfers
to your computer's hard disk for record-keeping purposes. Cookies can make the Web
more useful by storing information about your preferences on a particular site.
The use of cookies is an industry standard and many Web sites use them to provide
useful features for you. Cookies in and of themselves do not personally identify
you, only your computer.
Opting Out Of Promotional Information
We at PetitMonde work hard to provide our clients with the best possible rates
in all our hotels. From time to time, we will send our members newsletters, updates
and specials for hotels in certain areas. You will only receive this correspondence
if you have chosen to do so and we hope that you will find these items informative
and useful. However, should you choose to not receive them in the future, you will
have the ability to unsubscribe from the mail database by clicking on the Unsubscribe
link at the bottom of each email.
How to contact us
This policy may be revised from time to time, as new features are added to the site
or the legislation changes. Please check back periodically for updates and additions.
If you have any concerns or queries about the Privacy Policy of PetitMonde or
would like more information, please contact us on
Customer Service
|
